How do I know if ordering online is secure?

To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes "HTTPS" at the beginning. Most browsers offer additional security alerts as well.

How do I create a account?

Go to your account, provide the requested information, and you're ready to go.

How to place an order?

Select your favorite collection, then click product details. Next, please select your size and click the product page's ADD TO SHOPPING CART button. Next, review the items in your shopping bag by clicking the MY CART at the top right of the page.

Click on 'CHECKOUT' to complete your order.

How can I change or cancel my order after it has been submitted?

Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service. 


Payment method

We use Square, Stripe and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.

When will my credit card be charged?

Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.

How can I track my order?

Please contact customer service for order information after delivery.

How often should I replace the air purifier filter?

Air purifier filters should generally be replaced every 6 to 12 months for optimal performance. Refer to the manufacturer's recommendations or your air purifier's user manual for specific guidelines.

Can I use a refrigerator water filter beyond its expiration date?

Using a refrigerator water filter beyond its expiration date is not recommended, as its effectiveness in removing contaminants may diminish. Replace the filter according to the manufacturer's schedule or when the indicator light signals a need for replacement.

How do I know if the air purifier is suitable for the size of my room?

Check the air purifier's coverage area, usually specified by the manufacturer. Measure your room's dimensions and compare them to the coverage capacity. Consider a higher-capacity air purifier or multiple units for better air purification if your room is larger. Contact our customer service for personalized recommendations.